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Hightower merchandise is produced in accordance with the highest standards of design and manufacturing, and is warranted to the original customer to be free from defects in materials and workmanship for a period of three (3) years. During this period, Hightower will repair or replace free of charge, such merchandise as shall prove to be defective. Labor is not included for warranty related work.

This warranty does not apply to damage resulting from shipment, accident, misuse, tampering negligence, abuse or normal wear and tear. COM fabrics are in no way warranted. This warranty does not extend to color, grain, or texture of natural materials, such as wood, marble or leather, because of the natural variations over which Hightower has no control. Hightower does not warrant matching of color grain or texture, except as specified on the order confirmation.

This warranty is limited to standard work environments with single shift (eight hour) operation. High use environments such as: shopping centers, airports and dormitories are not covered under this warranty.

Outdoor Products

Hightower merchandise noted for outdoor use is produced in accordance with the highest standards of design and manufacturing, and is warranted to the original customer to be free from defects in materials and workmanship for a period of two (2) years. During this period, Hightower will repair or replace free of charge, such merchandise as shall prove to be defective. Labor is not included for warranty related work.

This warranty does not apply to damage resulting from shipment, accident, misuse, tampering negligence, abuse or normal wear and tear.  Avoid furniture exposure to unusual conditions, including high winds, extreme heat, cold or humidity. 

This warranty is limited to standard work environments with single shift (eight hour) operation. 

We recommend storing cleaned, dry furniture under cover or covering it when not in use to protect it from debris and inclement weather.  With proper care and maintenance, the product shall maintain its structural integrity and be fit for use, and: 

Polypropylene surfaces should resist fading and cracking

Metal finishes should resist fading and cracking

Steel may develop small rust spots over time in places where damage has occurred, such as chipping, scratches or abrasions. 

This warranty does not cover those parts of the product which are exposed to abrasion during use.

The expressed warranty contained herein are in lieu of all other warranties, expressed or implied, including any warranties of merchantability and fitness for particular purpose and all other warranties arising from course of dealing or usage of trade.

The foregoing shall constitute Hightower’s sole warranty and exclusive remedy of customer.