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A message from our CEO: Hightower’s response to COVID-19

Hi and thanks for visiting Hightower.

As the COVID-19 crisis escalated, we remained hyper-focused on protecting the health and safety of our workforce. In March, we transitioned the majority of our team members to a Work From Home environment. Though we paused North Carolina operations to comply with the state’s stay at home order, we protected the pay of our team members there for nearly a month to help them prepare for time away from work. 

While federal, state, and local policies may unfold on varied timelines, our commitment to Hightower teams will continue to be their health and safety. As a small, family-owned company, we’re a close-knit group! Like so many of you, we’re constantly connecting in video conferences, phone calls, and sharing both business and fun posts on our company Slack channels. During a period that naturally causes uncertainty and stress, we’ve used this time to look for creative ways to stay close with our clients and one another, identifying efficiencies in our technology and processes, as well as planning some exciting launches for you all. 

Developments can happen fast so we’ll update this page as we prepare to safely and fully phase back to manufacturing and delivering the incredible products we know you love. We hope you’ll check in again soon. 

From all of us at Hightower, take good care.

CEO's signature

Natalie Hartkopf
Co-founder & CEO

Our Client Services team is available to you as usual.

While travel, industry shows, and in-person meetings may be temporarily suspended, we’re here for you and we welcome hearing from you! We’re all in this together, learning new and creative ways to connect. Need a finish sample or smaller scale design? We’re happy to deliver these to your home office so please inquire. Whether by email, phone or social media, let us know how we can best support you.

Connect with us

Always feel free to reach out! We are available via email, phone & video chat.

Samples at your doorstep

Need a product or finish sample? We're happy to deliver small products & finish samples directly to you or your client. Email [email protected]

Information access 24/7

Our digital assets are available anytime.

  • 3D files: Revit, CAD & Sketchup
  • Product Sheets
  • Hi Res Images
  • Sustainability Certificates
  • Pricing & More

Team Status

Sales & MarketingSeattle, WAOperational
Customer SupportKansas City, MOOperational
ProductionHigh Point, NCOperational
Receiving WarehouseHigh Point, NCOperational